Last updated: 2026-04-10

This Privacy Policy explains how SendHelp (“we”, “our”, “us”) collects, uses, stores, and protects information when you use SendHelp and related services.

Information We Collect

We may collect:

  • Account and contact details you provide.
  • Content you submit, including scripts, media files, and metadata such as title, description, and tags.
  • Technical data such as device type, browser type, approximate location, and usage logs.
  • Error and diagnostic data needed to maintain service quality.

How We Use Information

We use collected information to:

  • Provide and operate SendHelp features.
  • Upload or prepare content for connected third-party platforms when you request it.
  • Improve performance, reliability, and product quality.
  • Respond to support requests and security incidents.
  • Meet legal and compliance obligations.

Where required, we process personal data based on one or more of the following:

  • Your consent.
  • Performance of a contract with you.
  • Legitimate interests, including security and service improvement.
  • Compliance with legal obligations.

Third-Party Services

SendHelp may integrate with third-party providers (for example, TikTok, YouTube, hosting and analytics tools). Your use of those services is governed by their own policies and terms.

Data Retention

We retain personal data only for as long as needed to provide services, satisfy legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and legal requirements.

Data Sharing

We do not sell personal data. We may share data:

  • With service providers acting on our instructions.
  • With connected platforms when you initiate related actions.
  • To comply with laws, legal process, or enforceable government requests.
  • To protect rights, safety, and system integrity.

Cookies and Similar Technologies

We may use cookies and similar technologies to remember preferences, analyze traffic, and improve user experience. You can manage cookies through browser settings.

Your Rights

Depending on your region, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to request data portability.

To exercise rights, contact us using the information below.

Security

We apply reasonable technical and organizational safeguards to protect information. No method of transmission or storage is completely secure.

Children’s Privacy

SendHelp is not directed to children under 13 (or higher minimum age where required by local law). If we learn that we collected personal data from a child without required consent, we will delete it.

International Transfers

Your information may be processed in countries other than your own. We take steps to protect data in cross-border transfers as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Material updates will be reflected by updating the “Last updated” date.

Contact

If you have questions or requests about this Privacy Policy, contact: